HPCON

 HPCON BRAVO - SUPPORT SERVICES STATUS

As you all know, we are facing an extremely fluid situation with regard to our operations and the potential spread of COVID-19. In order to ensure the safety of our military and guests, MWR has implemented the following changes for the facilities listed below. Many will close, and those that remain open will be under restrictions as noted.

This information is subject to change at any time and updates will be released accordingly. We encourage you to continue to follow us here on this webpage and on Facebook for the latest updates; please check both frequently for changes. We appreciate your understanding as we navigate opportunities to continuously serve you while remaining safe and vigilant in mitigating the spread of COVID-19.

Mitigation applicable to all MWR Facilities/Programs

•Hand sanitizer and disinfectant wipes available at facility entrance and service counter.

STAFF

•Staff members are required to wear a mask over their nose and mouth while in the facility.
•Prior to beginning of their shift, each staff member will read and answer the COVID questionnaire that posted at the entrance of each facility and receive a temperature check.
•All staff trained in COVID mitigation protocols.
•Sufficient cleaning and sanitation supplies present at each facility.
•Clean/sanitize the facility prior to opening, as needed throughout the workday, and at the end of the workday.
•Ensure social distancing (greater that six feet) is practiced throughout the facility.

PATRONS

•All patrons are required to wear a mask over their nose and mouth while in the facility.
•Upon entering the facility, each patron will be required to read and answer the COVID questionnaire and submit to a temperature check.
•All patrons shall practice social distancing of at least six feet from other people while in the facility.
 

Support Services allows the installation to reopen certain services with certain mitigation and limitation in place while remaining in HPCON BRAVO.

The health and well-being of our personnel and their families remain our top priority. COVID-19 can infiltrate our force, and we bear an obligation to maintain mission readiness, ensure mission assurance, and protect the health of our force.

With that in mind, we have determined that with well thought our controls and mitigations; the installation can offer some services without significantly increasing the COVID-19 risk to our service members and their families.

Decoupling and restoration of service will be a slow process, and he success of failure of initial decoupling will inform the way ahead when determining the next phases of restoration.

REGION & INSTALLATION UPDATES

NAVAL SUPPORT ACTIVITY MID-SOUTH Updates: CLICK HERE
CNRSE Regional Updates: CLICK HERE
 

MWR OPEN FACILITIES

 

  • Glen Eagle Golf Course and Eagles Peak (Opening and effective May 1)

    During our Support Services
     
  • •NO cash payments accepted.  Credit and debit card payments only.
    •Tee times will be available from 7:30am - 5:00pm each day.
    •Tee times will be spaced 12 minutes apart.
    •Every tee time at the 24 minute mark (8:24, 9:24, etc.) will be reserved as a walking only time. This is not for walk-in play but for groups that would like to play without a cart.
    •Tee times are strongly encouraged at all times. Groups must be a minimum of 2 players to make a tee time.
    •Carts will be issued for 1 patron per cart. Immediate family may ride together if they choose, no other exceptions.
    •Flagsticks will remain in cups at with a foam ring inside each cup to minimize touching.
    •All rakes, ball washers and coolers will be removed from golf course.
    •Bottled drinks and a limited grab & go food items will be available in the golf shop.
    •Driving range will be open.
    •Dining room and bar area of clubhouse will be closed to patrons.

    All social/group gatherings are prohibited on golf course property until further notice.

  • Glen Eagle Golf Course is open to all MWR authorized patrons and the general public.  Glen Eagle is an exceptional 18 hole championship course which features Tif Eagle Bermuda Greens contoured to be some of the most challenging in Memphis area. This facility offers a well-stocked golf shop featuring some of the top lines in golf such as Titleist, Callaway, Puma Footjoy and many others.  Our PGA Professionals offer lessons for groups and individuals.

    The Glen Eagle Golf Course is managed in accordance with military regulations to provide personnel and their dependents an avenue of attaining physical fitness and a place to enjoy leisure time.  The staff strives to provide an outstanding golf program, which meets the emotional and physical needs of its participants and they will be happy to coordinate a tournament just for your group. 

    * Driving range
    * Putting green, 
    * 140-yard practice hole. 

    Rental of equipment including golf carts, clubs and pull carts can be arranged in the golf pro shop. Club repair is available for a nominal fee.

    Click here to book tee time online using MYFFR.

    ABOUT USING MYFFR TO REGISTER FOR EVENTS OR BOOK TEE TIMES

    The MyFFR website allows you to access details about upcoming activities, register and pay online.

    To establish an account, please complete and submit this form.

    When you log on to online registration, please be sure to have your MyFFR username and password handy to complete process.

    If you have not yet received your online credential, stop by any of the Navy MWR Mid-South facility front counters for assistance.
     

  • Equipment Rental Center (Opening and effective August 17)

    During our Support Services

  • •Patron usage by appointment only; No Walk Ins. Appointment times are 1000, 1230, and 1500.
    •No waiting area. If a patron chooses to wait it must be in their vehicle.
    •Credit Card will be the only form of payment accepted.
    •Rental items will be disinfected upon return.
    •Reduced inventory of check out items (see list published.)
    •Inflatables will not be available for rental.
    •Items available for rent: Tables, Chairs, Grills, Yard Games, Balls, Coolers, Generators, Tillers, Fans, Bikes, Canoe/Kayak, Trailers, Popcorn machine, Sno Cone Machine, hot dog machine and Cotton Candy machine. Inflatables will not be available for rental.

     
  • Liberty Center (Opening and effective August 17)

    During our Support Services

    •Cashless. Credit Card will be the only form of payment accepted.
    •Appointments recommended for Ticket and Travel services. Call (901) 874-5455 for appointment or to leave a voicemail to receive a quick response.
    •Reduced seating all areas in support of social distancing.  Note seats in theater have been blocked off to provide 2 seats/2 rows between customers.
    •Private parties not allowed at this time.
    •Reduced capacity in recreation space - only one pool table open, every other computer station open.
    •Patrons will check out games from MWR staff member.
    •All patrons will wipe down the areas used prior to departing.
    •No food or drinks provided at events.

     

    Auto Skills Center (Opening and effective August 18)

    During our Support Services

    •Patron usage by appointment only; No Walk Ins. Appointment times are 1000, 1230, and 1500.
    •No waiting area. If a patron chooses to wait it must be in their vehicle.
    •Credit Card will be the only form of payment accepted.
    •Bays will be limited to 2 personnel only.
    •Only bay 1 and bay 3 will be open to promote social distancing.
    •Mechanics will be on standby, but will not provide customers with educational assistance.
    •Bays will be cleaned by patron before departure.
    •Patrons will be required to clean used tools with disinfectant before departure.
    •Bays will be additionally sanitized by staff once customer departs.
    •Offer instructional classes with maximum of five customers in an open air space where mask and distancing can be practiced.
     

  • Helmsman Complex (Opening and effective August 19)

  • During our Support Services

    Curbside Pick-Up Service for Take Out Orders Only.
    Cashless. Credit Card will be the only form of payment accepted.
    Lunch service is Wednesday - Friday | 1100-1330.
    No dine-in service.
    Grab and go curbside pickup only; customers will not enter the facility.
    •Order at 901-508-1912 or www.DineOnTheGoMidsouth.com.

     

     
    Joe Dugger Fitness Center (Opening and effective August 21)

    During our Support Services

    •Cashless. Credit Card will be the only form of payment accepted.
    •Partner workouts are suspended. Recommend patrons avoid lifting heavy weight as using a “spotter” does not meet social distancing.
    •Fitness Center, Group exercise room and Synthetic Field will be used.
    •Facility amenities are suspended – including water fountains (except bottle fillable station), towel program, rental items, Sauna/Steam rooms, and Showers.
    •Cardio equipment selectively closed off to ensure 10 ft. of distancing.
     

  • Navy Getaways (Opening and effective September 4)

  • During our Support Services

    •Applicable to Navy Getaways (Bldg. 447, 448, 449, 544, 545, 546, and 547)
    •Cashless. Credit Card will be the only form of payment accepted.
    •Common areas (laundry facility, GB Kitchen, and RV Park Bathhouse) will have limited patronage at a time, and will be cleaned twice daily.  Laundry Facility – 4 patrons, GB Kitchen – 3 patrons, Bathhouse – 2 patrons
    •Sanitizer will be available at each common area for patrons use.
    •Employees utilize Plexiglas face shields at registers/check in station.
    •Staff clean and disinfect frequently
    •Silverware will be wrapped and switched out prior to patrons check-in.
     

    Eagle's Peak Bar and Grill (Opening and effective September 25)

    During our Support Services

    •Applicable to Eagle’s Peak Bar and Grill
    •Cashless. Credit Card will be the only form of payment accepted.
    •Patrons will NOT be permitted to enter the building for any reason.
    Curb side pick-up or patio dining ONLY.
    •Order at 901-874-5168 or www.DineOnTheGoMidsouth.com.

     

    Samuel Adams Brewhouse (Opening and effective September 27)

    During our Support Services

    •Applicable to Samuel Adams Brewhouse
    •Cashless. Credit Card will be the only form of payment accepted.
    •Patrons will NOT be permitted to enter the building for any reason.
    •Patio Service ONLY.
    •Order ahead at www.DineOnTheGoMidsouth.com

     

  • MWR CLOSURES

  • Teen Center
  • Fairway Cottages
  • Selection Boards Food and NGIS Breakfast service
  • Ellison Recreation Center and Dog Park
  • N-82 Gymnasium and Outdoor Fields/Courts

MWR FACILITIES WITH RESTRICTIONS

  • Mid-Way RV Park:
    • Current long-term residents only.  No new reservations.  Current visitors may extend.
       
  • Geo-Bachelor Extended Stay: 
    • Current residents only, no new reservations
       
  • Navy Gateway Inns and Suites: 
    • Mission essential guests only

CDC & SAC 

  • Child Development Center CYP 2: OPEN
  • School Age Care CYP 2: OPEN 

CDC & SAC RESTRICTIONS

Navy childcare programs are critical for our Service members who need to go to work every day, serving both at home and abroad. During the current COVID-19 crisis we are adapting our Child and Youth Program (CYP) operations to meet both the Navy’s mission and family requirements, while ensuring the children in our care and our professionals are healthy and safe.

Effective March 17 the following “social distancing” changes are being implemented:

  • All Programs/Services that are NOT full-time childcare (ages 0-12) cancelled/postponed until further notice/continual monitoring
  • All Hourly Childcare cancelled (unless emergency/ mission essential)
  • All Youth Sports, Youth/Teen Programs, Field Trips away from Navy Childcare facilities cancelled
  • No New childcare enrollees into Navy operated programs (unless emergency/mission essential)
  • Parents are required to self-care for own children at home if Navy full-time telework agreement during COVID-19 pandemic is executed, parent fees will be waived/space saved
  • Parent fees will be waived/space saved for all personnel who elect to voluntarily temporary withdrawal their child for at least two weeks or until May 1, 2020
  • Installations may request waivers to reduce program operating hours
  • Supplemental staffing required from other N9 programs for increased cleaning/sanitation
  • Background check requirements waived but supplemental staff always in line of sight supervision of “blue smock” CYP employee and not in ratio
  • School Liaison Officers Assigned to CDC/SAC to supplement
  • All training requirements postponed
  • All Teacher in-Service Days cancelled
  • Increased handwashing and sanitation practices (e.g. cleaning door handles, hard surfaces, etc.)
  • Minimize visitors (e.g. postpone all non-critical facility maintenance, etc.)
  • Staff shall complete all sign in/out protocols
  • Discontinue Family Style Dining (staff will plate food for children)
  • Discontinue Tooth Brushing and Use of Sensory Tables

NAVY MWR MID-SOUTH EVENTS

Some NAVY MWR Mid-South events have been cancelled, postponed or modified to provide the availability online. Updates to all MWR events will be posted accordingly to the event page on this website and the MWR Facebook page.